Behavioural based interviews usually start with “ Tell us a time when…. This type of question or interview is used because the theory is A past performance predicts future performance. The performance can be understood as a competency or skill. In the fire service, some of the competencies are STRESS, CONFLICT, TEAMWORK, DIVERSITY, CHARACTERISTIC TRAIT, plus many more…

EXAMPLE Question – Markham Fire:

Markham is a diverse community, tell us a time when you adapted yourself to another culture.

Organize your answer using the STAR approach

S – Situation

T – and/or Task

A – Action

R – Result